Terms & Conditions
This domain www.thephss.org (referred to as "Website") is owned by PHSS. By accessing or using any part of the site or purchasing something, you are agree to be bound by following terms of use, including those additional terms, conditions and policies referenced herein or available by the hyperlink.
Please read this terms of use carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Provide authentic information while creating your new account. You are solely responsible for your own User ID and the activity that occurs while signed in to or while using thephss.org.
Anything that you submit on thephss.org or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you.
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
We are determined to provide the most accurate pricing information on the Site to our users. However, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. Prices for any products available on thephss.org are subject to change anytime with/without notice.
We reserve the right to determine whether any of your content submissions are appropriate and comply with these Terms of Use, remove any and/or all of your submissions, and terminate your account with or without prior notice.
Return Policy
At PHSS, we’re committed to you. We’re able to offer you amazing discounts because we don’t house inventory after our sales end, and therefore cannot process returns except in very limited circumstances. The goods you order, are directly shipped from our warehouse to your doorstep and therefore cannot process returns except in very limited circumstances.
2) Wrong delivery: The product delivered, doesn't match with the order details. .
3) Incomplete Product: For multiple items sometimes it delays the delivery. In that case, we send you the goods which we already received in our Local warehouse. So in this case, please wait another few days, to receive other items. You can also track your order from thephss.org/tracking
4) Exchanges. We do not accept any Product Exchanges.
If your case should match any of the above-mentioned categories, please take a few close-up photos of the product, attach them to an email mentioning the issue along with your order ID number and fill out the form here thephss.org/dispute. Once you have submitted for a dispute, kindly allow our dedicated disputes team to investigate the issue and they will get back to you within 2 to 5 working days with a resolution.
The return policy is ineffective if:
1) More than 72 hours have passed from the time of receiving the product (size issue only).
2) Product colour varies due to photography, lighting sources, or your monitor setting.
3) Size difference within 1-4 CM due to measurement standards of different manufacturers.
4) Not satisfied with the quality.
5) The product has been used.
All Food Item: You must collect the food product by yourself in front of the delivery person. If it's DEAD ON ARRIVAL/BROKEN/DAMAGED please return it immediately. Once a delivery person leaves your house premises, you will not be eligible for a refund.
Note:
*Customers who confirm that they have received their goods are confirming that their goods arrived in good condition. Disputes will not be entertained after confirmation of order. All returned Products must be unused (e.g., not worn, washed, damaged, or altered) and returned in accordance with the instructions received from PHSS Dispute Team. You are solely responsible for the cost of shipping the returned Product. Unauthorized returns will not be refunded or credited to your account, and we may handle or dispose of those products as we see fit in our sole discretion.
This domain www.thephss.org (referred to as "Website") is owned by PHSS. By accessing or using any part of the site or purchasing something, you are agree to be bound by following terms of use, including those additional terms, conditions and policies referenced herein or available by the hyperlink.
Please read this terms of use carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Provide authentic information while creating your new account. You are solely responsible for your own User ID and the activity that occurs while signed in to or while using thephss.org.
Anything that you submit on thephss.org or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you.
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
We are determined to provide the most accurate pricing information on the Site to our users. However, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. Prices for any products available on thephss.org are subject to change anytime with/without notice.
We reserve the right to determine whether any of your content submissions are appropriate and comply with these Terms of Use, remove any and/or all of your submissions, and terminate your account with or without prior notice.
Return Policy
At PHSS, we’re committed to you. We’re able to offer you amazing discounts because we don’t house inventory after our sales end, and therefore cannot process returns except in very limited circumstances. The goods you order, are directly shipped from our warehouse to your doorstep and therefore cannot process returns except in very limited circumstances.
2) Wrong delivery: The product delivered, doesn't match with the order details. .
3) Incomplete Product: For multiple items sometimes it delays the delivery. In that case, we send you the goods which we already received in our Local warehouse. So in this case, please wait another few days, to receive other items. You can also track your order from thephss.org/tracking
4) Exchanges. We do not accept any Product Exchanges.
If your case should match any of the above-mentioned categories, please take a few close-up photos of the product, attach them to an email mentioning the issue along with your order ID number and fill out the form here thephss.org/dispute. Once you have submitted for a dispute, kindly allow our dedicated disputes team to investigate the issue and they will get back to you within 2 to 5 working days with a resolution.
The return policy is ineffective if:
1) More than 72 hours have passed from the time of receiving the product (size issue only).
2) Product colour varies due to photography, lighting sources, or your monitor setting.
3) Size difference within 1-4 CM due to measurement standards of different manufacturers.
4) Not satisfied with the quality.
5) The product has been used.
All Food Item: You must collect the food product by yourself in front of the delivery person. If it's DEAD ON ARRIVAL/BROKEN/DAMAGED please return it immediately. Once a delivery person leaves your house premises, you will not be eligible for a refund.
Note:
*Customers who confirm that they have received their goods are confirming that their goods arrived in good condition. Disputes will not be entertained after confirmation of order. All returned Products must be unused (e.g., not worn, washed, damaged, or altered) and returned in accordance with the instructions received from PHSS Dispute Team. You are solely responsible for the cost of shipping the returned Product. Unauthorized returns will not be refunded or credited to your account, and we may handle or dispose of those products as we see fit in our sole discretion.